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App bugs all day today

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Hi Fitbit team,

First error was this morning when after tracking a workout on my watch it didn’t show up in the app. Daily workouts remained zero despite it catching all my steps/ zone minutes etc. I tried to retrospectively add the workout manually but after I add its deletes after a few seconds. This happened 5x.

Now my calories keep jumping up at down. My watch has 2.2k but everytime I sync the app it stops at 1.9k until I refresh again then it jumps to 2.2. In the food log, my calorie out remains at 1.9k so it’s messing up my daily/ weekly food log aswell. Very very frustrating.

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Had the same issue with the App not registering my exercise the week before, 7th April.

Today I have all my hours on the watch but am missing one on the App.  

it’s very frustrating..

 

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