11-05-2017 18:54
11-05-2017 18:54
Every time I click on my friends and view average daily steps, the Fitbit app closes on me. How can this be corrected?
11-05-2017 20:13
11-05-2017 20:13
Which phone or compiter?
11-05-2017 20:20
11-05-2017 20:20
iPhone 6se
11-06-2017 02:44
11-06-2017 02:44
@AntNet Please check and make sure you have the most current version of the app. The most current version (2.42) seems to have fixed this issue with the Friends list. You might need to delete the app, restart your phone, then re-download the app.
Please follow up if this does not work and I will report it as an ongoing bug.
I am also going to move your post to the iOS app forum, as this is an app issue, not a device issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-06-2017 07:41
11-06-2017 07:41
I had the latest version of 2.42; however, I tried your suggestion. I deleted the app, re-installed the app, and restarted the phone. It’s still occurring.
11-10-2017 05:38
11-10-2017 05:38
The Fitbit app is still kicking me out.