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App crashing

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App crashes during the middle of my runs and I loose the mileage. I am ready to go back to run keeper.
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Hi @tracimw

 

Since being a app related issue, moved this thread from the Charge HR to the iOS section to increase the chance of getting a solution.

 

Wishing a wonderful day / weekend.

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A warm welcome to our new friend @tracimw! Thanks for stopping by! Man WinkI'd like to know if you have updated your iOS Fitbit App to the latest version? If you did, please know that our engineering team is already aware of this issue and they are already working on a fix to this and hope they find a solution as fast as they can.

 

I appreciate your patience and understanding! Cat Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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