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App food journal keeps crashing, food disappears.

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‎04-21-2016 09:01

‎04-21-2016 09:01

My food journal keeps disappearing food entered, then it will show up later usually. Not always. It's EXTREMELY annoying when I'm trying to enter my foods and I can't check to see if I've alteration entered it. So I have double entries and then things that never get entered or do and they disappear.
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3 REPLIES 3

‎04-21-2016 09:08

‎04-21-2016 09:08

Hi @Tambam87,

I'd recommend making sure that you are using the most current version of the iOS App, version 2.21.1. Click here to be redirected to the iOS App Store. 

This should help, but let me know if you need any additional assistance!

Derrick | Retired Moderator, Fitbit
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‎04-21-2016 09:18

‎04-21-2016 09:18

I have the latest version and it also keep happening to me...
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‎04-22-2016 06:19

‎04-22-2016 06:19

I do have the latest version of the iOS app as well as my iOS system is fully up to date. It's super frustrating. Several people in some FitBit Facebook feoups that I follow are experiencing the same problem.
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