App freezes when I go in to the sleep stats

[Rebecca-FP]

Is anyone else having problems when they go in to the sleep stats? The system freezes and I have to close the app and re-open it.  Been like this for a month maybe longer. 

[EdsonFitbit]

Welcome to the Fitbit Community, @Rebecca-FP.

I'm sorry to hear about the difficulties you experienced. Thank you for trying to resolve the issue before contacting us.

Our team is aware of it and is working to identify a resolution as quickly as possible. 

We're sorry for any trouble this situation could have caused to you. We appreciate your patience and look forward to getting you back on track.

I moved this thread to iOS App board because it is more related to the topic.

If you have any question, please let us know.

[Rebecca-FP]

Great, Thank you

Regards

Moderator edit: personal info removed

[Bc7ate9]

I have been having this issue for a long time too. Today I left it on the sleep data screen while it was frozen for maybe 30 seconds…and it suddenly unfroze and now the issue appears to be gone. Very weird, but nice.

[EdsonFitbit]

Welcome to the Fitbit Community, @Bc7ate9.

I'm glad to hear that the issue appears to be gone. Once any update be available it will be communicated as soon as possible.

Thanks for your comment, @Rebecca-FP.

See you around.