App freezes when clicking on sleep

[HayJay44]

Since the last app update every time I click on the sleep section I do get taken to the sleep page but the page is completely frozen and I can’t click for more details about REM, Deep, Light, Awake etc or scroll either up or down. How can I resolve this? 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @HayJay44.

Thank you for sharing the details of the issue you’re experiencing. I appreciate your efforts and would like to confirm that this issue has been reported to our team and they are currently investigating it. Please keep an eye on this thread for updates. 

By the way, I've moved your post to iOS board so we can keep our forums organized.

See you around.

[Chemming]

Did you get it fixed? Mine is doing the same thing

[Luckygrlgeek]

Yes, this has been affecting me too. I just updated the app to 3.39.2 and still having issues. 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Chemming @Luckygrlgeek.

Thank you for joining the thread and sharing that you're experiencing the same issue. I appreciate your efforts and recommend uninstalling and reinstalling the Fitbit app. 

Hope this helps!

[Luckygrlgeek]

Thank you! This worked and seems to have corrected the issue.

Be well,
Laura 

Moderator edit: personal info removed

[LiliyaFitbit]

Thank you for your reply, @Luckygrlgeek. 

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

Keep on visiting the forums!