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App freezes when scanning food.

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‎05-11-2024 07:15

‎05-11-2024 07:15

For the past several days, the app freezes when i press the scan button in the food tracker. It becomes totally unresponsive, no error message, and has to be closed and restarted. I tried restarting my phone and updating the app. 

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3 REPLIES 3

‎05-11-2024 07:19

‎05-11-2024 07:19

Hello @Cmucc and welcome to the Community.  What app version do you have?  Tap on your profile picture/gear icon in the upper right > Help & Support.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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0 Votes

‎05-12-2024 12:59

In response to LZeeW

‎05-12-2024 12:59

4.16 (41637035)
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‎05-12-2024 15:31

‎05-12-2024 15:31

Me, too. Annoying.

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