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App keeps "Looking" at the moment to Sync

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‎10-04-2016 16:17 - last edited on ‎10-05-2016 06:13 by Moderator Alum

‎10-04-2016 16:17 - last edited on ‎10-05-2016 06:13 by Moderator Alum

My Fitbit as well as my husbands will not sync. It keeps "looking "! Very disappointed!

 

 

Moderator Edit: Updated Subject For Clarity

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‎10-05-2016 06:03 - last edited on ‎08-13-2025 15:27 by Fitbit Moderator

‎10-05-2016 06:03 - last edited on ‎08-13-2025 15:27 by Fitbit Moderator

Welcome to the Community @ICUnurse. If your trackers are not syncing, I recommend following our syncing troubleshoot. After these steps your tracker and your husband's should sync without an inconvenience. 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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2 REPLIES 2

‎10-05-2016 06:03 - last edited on ‎08-13-2025 15:27 by Fitbit Moderator

‎10-05-2016 06:03 - last edited on ‎08-13-2025 15:27 by Fitbit Moderator

Welcome to the Community @ICUnurse. If your trackers are not syncing, I recommend following our syncing troubleshoot. After these steps your tracker and your husband's should sync without an inconvenience. 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎09-21-2017 14:43 - edited ‎09-21-2017 14:48

In response to AlejandraFitbit

‎09-21-2017 14:43 - edited ‎09-21-2017 14:48

Has not worked for me. Keeps looking for my Blaze, Alta HR and One. Loves the Charge2 in the other room. The blaze couldn't be closer as it is on my wrist and right next to the phone. I had no problem at all this am. Started about an hour ago.

 

Restarted and rebooted several times.

 

There is no "sync now" because it is "looking".

 

Just made the mistake to delete Blaze from app to set up as new device. Lost it completely now.

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