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App login Issues

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‎07-04-2019 18:09

‎07-04-2019 18:09

Apparently on my account it is under an email address from a yahoo account that I’ve never used or had access too. How am I supposed to fix this?? I logged in on here through the login through Facebook option... but my app won’t let me login that way. 

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2 REPLIES 2

‎07-05-2019 06:01

‎07-05-2019 06:01

Hi @Miss_Ash - please report this to Support. They can help. 

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‎07-07-2019 09:42

In response to SunsetRunner

‎07-07-2019 09:42

Hi @Miss_Ash, welcome on board. @SunsetRunner, thanks for the heads up!

 

@Miss_Ash, I'm sorry that you've gone through this situation, and thanks for bringing this to my attention. I went ahead and informed our team about this situation. An update to your case is on its way! Please follow up on your email case should you have any further questions. Thanks for hanging in there with us. We greatly appreciate it.

 

Catch you later!

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