11-26-2017
07:08
- last edited on
11-28-2017
07:41
by
MarcoGFitbit
11-26-2017
07:08
- last edited on
11-28-2017
07:41
by
MarcoGFitbit
I’ve jus bought a Blaze in the UK but live in Botswana, Africa. I use an IPhone and wanted to download the app. I’m getting a notification that the app does not exist in my Botswana App Store and that I need to switch to US app which is undesirable for me. Is there any other work around for me to get the app in my designated App Store?
Moderator Edit: Clarified Subject.
11-26-2017 09:23
11-26-2017 09:23
Don't know they Fitbit app is available in every country that it is sold in, the best would have been to download the app while in Germany.
You might also want to ask on an iOS forum. Unless somebody here knows, I'll move your post to the iOS area since it is not a Blaze probkem
11-27-2017 10:34
11-27-2017 10:34
11-28-2017 07:42
11-28-2017 07:42
Hello @Mphoeng, have a warm welcome to the Fitbit Community, thanks for your insight about this situation @Rich_Laue, I appreciate it.
@Mphoeng, currently the Fitbit iPhone app is only available in countries where Fitbit products are sold in stores. Many of our members have been able to download the Fitbit app for iOS by creating an Apple ID associated with a country where the Fitbit app is available. For instructions, check Apple's site about how to create a new Apple ID.
I hope this can be helpful, give it a try and let me know the outcome!