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App not showing days when I reach my goals.

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‎02-26-2019 07:18 - last edited on ‎02-27-2019 07:12 by Moderator Alum

‎02-26-2019 07:18 - last edited on ‎02-27-2019 07:12 by Moderator Alum

My app is not tracking all my days that i reach my goal.  Also, I no longer get notifications on my fit bit?

 

Moderator Edit: Clarified Subject.

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‎02-27-2019 07:15 - edited ‎02-27-2019 07:16

‎02-27-2019 07:15 - edited ‎02-27-2019 07:16

Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. Tell me, since when have you experienced this situation? Which device are you currently using? Is it syncing normally or are you having trouble syncing as well? Have you restarted it lately? All this information will be very helpful for us to check this further and determine what we should do next. 

 

Now, when it comes to Notifications, are you not receiving them at all or are you missing specific ones like text or call Notifications? Please check my post with troubleshooting steps and follow them. Let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎02-27-2019 11:34

In response to MarcoGFitbit

‎02-27-2019 11:34

My fitbit is connected to wifi but it stopped phone and text notifications .
My goals are not alway recorded and i have over 7500 steps and have over 30 active minutes

Sent from my iPad
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