help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App not showing progress

Thursday

Thursday

IMG_3912.png

 for over a month now when I go into the app I have no progress in the areas. I have numbers but before it showed how far in the circle you had done. When I click on any of them it’s blank like it’s loading. I’ve done iOS updates. I’ve deleted and reinstalled the app and still the same. 

Best Answer
0 Votes
2 REPLIES 2

Thursday

Thursday

Hello @kazters, nice to see you all around! 

Thanks for letting us know about this issue! We've got it on our radar and are working to find a solution as soon as possible.

Sorry for the trouble. We really appreciate your patience and hope to get you back to normal!

Best Answer
0 Votes

yesterday

In response to EstuardoFitbit

yesterday

It’s been weeks it’s really frustrating and software updates have happened since. Is it everyone? Whats the eta??

Best Answer
0 Votes