help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App says 'no recent activity' on my profile in friends list

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-12-2016 13:00

‎01-12-2016 13:00

I have the charge HR and have been using for the last year. My profile on my friends list says 'no recent activity'. I've made sure my settings on my profile are set to 'show me' under friend rankings & have reinstalled the app on my phone. Any other suggestions gratefully received!
Best Answer
0 Votes
3 REPLIES 3

‎01-13-2016 10:12 - edited ‎01-13-2016 10:13

‎01-13-2016 10:12 - edited ‎01-13-2016 10:13

Hi @Sophieod

 

Moved this thread from the Charge HR to the iOS section since being more relevant to the topic and increases the chance of getting a solution.

 

Wishing a wonderful day

Best Answer
0 Votes

‎01-14-2016 04:32 - edited ‎01-14-2016 04:33

‎01-14-2016 04:32 - edited ‎01-14-2016 04:33

Welcome to our Community @Sophieod! Thanks for stopping by! Woman WinkI'd suggest you restart your tracker and make sure you force sync your tracker with your iOS device by doing the following:

 

1. Open the Fitbit app from your iOS device. Sign into your account if you haven't done so already.
2. Tap your tracker name at the top of the app dashboard.
3. Make sure your tracker has battery life and bring it near to your iOS device.
4. Scroll down and tap the "Sync Now" tile and wait for the sync to complete.

 

Also, please make sure your iOS Fitbit App is updated to the latest version and that the software on your mobile is updated too.

 

Hope this helps, let me know how it goes! Smiley Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes

‎05-24-2023 00:05

In response to MeylinP

‎05-24-2023 00:05

I tried this it didn’t work 

Best Answer
0 Votes