07-23-2021
15:59
- last edited on
07-24-2021
13:38
by
SilviaFitbit
07-23-2021
15:59
- last edited on
07-24-2021
13:38
by
SilviaFitbit
I do not want to have my GPS on / location settings on at all times. I have my settings the way I want them. But recently I started getting a notification to change my settings for exercise tracking every time I open the app. I even have notifications turned off. How do I make this stop?
TY
Moderator Edit: Clarified subject
07-24-2021 13:41 - edited 07-24-2021 13:45
07-24-2021 13:41 - edited 07-24-2021 13:45
@Lidobeach Hi there. Thanks for the detailed information shared.
I moved your post to this board, in an effort to keep the forums organized.
I see where your disappointment is coming from. We’re aware of it, but we don't have an specific timeframe for a fix. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.
Your patience is appreciated and we look forward to getting you back on track. See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-24-2021 14:01
07-24-2021 14:01
ok, but you are right, it is annoying. I even turned the location off all together, and restarted, that did not stop the app from continuously telling me to go to my settings
07-25-2021 05:41
07-25-2021 05:41
I hate it so very much. Even when I simply move between apps to reference my notes, the notification come up every time I come back to Fitbit.
07-25-2021 09:31
07-25-2021 09:31
I have years of Fitbit data and have really liked using the various devices. However, the pop up every 2 minutes has made it so annoying that I am considering changing to another type of fitness tracker. Sounds like there is no fix planned—I’ve changed all the settings and followed the various suggestions with no success.
07-25-2021 09:40
07-25-2021 09:40
i am also considering getting rid of the app