04-02-2017
12:10
- last edited on
04-03-2017
10:38
by
MarcoGFitbit
04-02-2017
12:10
- last edited on
04-03-2017
10:38
by
MarcoGFitbit
I modified two smart track activities (alta hr) today by mistake:
1) Is there a way i can delete all the edits i made?
2) The walk I modified started giving me running stats and the run started giving me walking stats once I saved. It's pretty annoying and now this particular run doesn't look like the other runs on my dashboard (I can't see the pace which is very important) and the walk didn't look like the other walks (it's giving me a ridiculously slow pace when other walk don't even have a distance or a pace). It's clearly a bug. Can you fix it?
Thanks,
Idriss
Moderator Edit: Clarified Subject.
04-03-2017 11:22
04-03-2017 11:22
Hello @Idriss! Welcome to the Fitbit Forums.
Look forward to your reply so that I can help you make sense of this situation.
04-04-2017 23:39
04-04-2017 23:39
Hello,
Thanks for your reply. If you look at this screen grab, you'll see the two activities that I was referring to at the top and another one that was captured automatically at the bottom. The bottom one shows the relevant stats for a walk. After I modified the walk from Sunday, it gave me pace and distance instead of calories and duration. The opposite happened with the run: instead of giving me pace and distance, it started giving me calories and duration after I modified it, which is annoying since I like tracking my pace during runs.
Looking forward to your reply,
Idriss
04-10-2017 12:58
04-10-2017 12:58
Hello @Idriss!
I definitely have a better grasp on the situation now. However, I have one more question. How exactly did you edit those activities? What is it exactly that you changed?
Look forward to helping you get this straightened out.
04-11-2017 02:38
04-11-2017 02:38
Hi Lanuza,
I went to "exercises" on my dashboard, then to the specific activities, then to edit exercise details and then I tried to change the distance and duration. I did all this on the app. Hope this helps. I look forward to your reply.
Thanks,
Idriss
04-11-2017 16:00
04-11-2017 16:00
Hello @Idriss!
After doing some digging, it seems to be a one-time thing. Perhaps there was some sort of bug with the app. Let's try to log out of the app and the log back in. That should help the app display all of the information correctly.
Please try that and let me know how it goes.