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App version 2.41.1 Still logging me out randomly

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‎10-16-2017 12:00

‎10-16-2017 12:00

I was hoping that the app update would fix the problems with the app logging you out, but it seems worse now. It doesn’t log out every time you close the app, but maybe every third time. Tried a full shutdown and restart of the iPhone 7, with no help. Any other ideas?

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‎10-17-2017 08:36

‎10-17-2017 08:36

Hello @Voyageur79, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, our team is aware of this issue and is working towards a prompt and proper solution. 

 

I'm very sorry for the inconveniences this situation has caused. In the meantime, if there's anything else I can do for you please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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