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App will not open

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‎02-04-2026 19:00 - edited ‎02-04-2026 19:24

‎02-04-2026 19:00 - edited ‎02-04-2026 19:24

The app was working yesterday and won't open today.  There was a recent update.  I have uninstalled and reinstalled the app, restarted my phone, turned the Bluetooth on and off.  After reinstalling the app, I open it, it asks me to log in, I do and it closes.  It will not open again until I reinstall it with the same result of it closing as soon as I try to log in.  Please help! 

I think I'm getting some notifications....

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2 REPLIES 2

‎02-08-2026 03:53

‎02-08-2026 03:53

Hi, @Anon4All , I understand that this was a glitch and has now been fixed.  Have you tried again and confirmed that it is all working normally for you?

Sense, Charge 5, Inspire 2; iOS and Android

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‎02-09-2026 12:52

In response to Julia_G

‎02-09-2026 12:52

@Julia_G Thank you for your help. 

@Anon4All A warm welcome to the Community! Thank you for your message and info. 

After the issue was reported we released a new app update that solved the issue when opening the Fitbit app. 
Please make sure that you have installed the new update. 

Please let us know if after updating the app the issue persists or was solved

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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