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Apps is currently not working, not logged sleep nor manual logs.

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‎10-12-2017 04:04 - last edited on ‎10-14-2017 05:44 by Moderator Alum

‎10-12-2017 04:04 - last edited on ‎10-14-2017 05:44 by Moderator Alum

It didn’t track my sleep, it erased my alarms and won’t let me manually log anything. Ack! Anyone else?

 

Moderator Edit: Clarified Subject.

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‎10-14-2017 06:33

‎10-14-2017 06:33

Hello @MegESegraves, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, since when have you experienced this situation? Have you restarted your phone lately? If so, my best recommendation would be logging out from the app, restart your phone once again and log back in. Then monitor the app and try to manually log food or exercise and set up an alarm. If you're still experiencing issues with the app, please reply to me so I can check this further. 

 

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply as well. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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