Average heart rate gone from bike rides

[Deeb68]

Why as this changed Heartbest is important to conscientious cyclists.

Moderator Edit: Clarified subject

[MarkMM]

@Deeb68 Hi. I still get avg on Android. Are you on IOS?

[Deeb68]

Yes it’s iOS
Dave B

[MarkMM]

@Deeb68 It's pretty dead here in the Blaze section now Days. Maybe look around or post in the IOS app section?  https://community.fitbit.com/t5/iOS-App/bd-p/ios 

[LizzyFitbit]

@Deeb68 Welcome to the forums. @MarkMM Thanks for the screenshots and great help!

@Deeb68 Thanks for bringing this to our attention. I understand how important it is for you to track this data and I'm sorry for this situation. So we can work on this together, may I know if your activity was done directly from your Fitbit device? Or was it automatically detected via SmartTrack? 

In the meantime and if you haven't done so, force quit the Fitbit app, reboot your phone, open the Fitbit app and pull down on the screen to force a manual sync.

By the way, I've moved this thread to the iOS board so we can keep the forums organized.

[Deeb68]

Hiya
I use my Fitbit directly from my Blaze.
I have followed the instructions received a few weeks ago and now go through google.
The other option that has disappeared is the ability to change the watch face?
TIA
Dave B

[SunsetRunner]

From the IOS app, click on Activity Days and then the exercise. You’ll get the same information. 

[LizzyFitbit]

Hi there, @Deeb68. @SunsetRunner Thanks for your continued help.

@Deeb68 Thanks for the additional information. As @SunsetRunner mentioned @SunsetRunner, your exercise details including your heart rate should display correctly when selecting an exercise tile (see screenshot attached above). If that's not your case, please share a screenshot of what it's displayed on your end in order to investigate.

Regarding your other question, once the Fitbit app is open, tap Devices at the upper left corner > Blaze and there you can change the clock face.