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Average of sleep for the last month is not accurate

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‎05-14-2018 20:01 - last edited on ‎05-15-2018 05:47 by Fitbit Moderator

‎05-14-2018 20:01 - last edited on ‎05-15-2018 05:47 by Fitbit Moderator

The fitbit charge 2 sleeping tracker seems like not working or work inaccurately....i have almost 3-3.5hours of sleep average for last 1 month...how is that possible...i go to bed at 12-1 and get up at 7-8am...pls advise how to rectify this issue ...thanks in advance.

 

 

Moderator edit: updated subject for clarity

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‎05-15-2018 05:51 - edited ‎05-15-2018 05:54

‎05-15-2018 05:51 - edited ‎05-15-2018 05:54

Welcome to the Fitbit Community @uril2! Have you checked your sleep logs from each day individually? Can you post me a screen shot of your sleep history so we can figure out where the issue is coming from?

 

In the meantime, please check your online Fitbit.com Dashboard to see if you're also getting the same sleep average on that platform. 

 

PS: I moved your post to the iOS App as there are more chances to get app related replies here.

 

Looking forward to your response.

Maria | Community Moderator, Fitbit


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