Background sync turned off by Fitbit, still getting notifications all day to turn it on (I did)

[Roxyrwd]

Comments are closed on all relevant posts I can find. I have iPhone and charge 3. I read that they disabled the background sync feature. So why do I constantly get notifications to allow background sync when it’s turned on and I’ve tried all suggestions PLUS it being a disabled feature? I tried to contact support but the links are broken. I’m old because I’m over 30 and I don’t understand overly complicated things. If it says to turn it on and I do, it should work. But no, it it’s caught up in other steps. No wonder everyone is anxious. I think I’ll go back to my cheap step counter that actually told me how many steps I needed per hour to hit my goal. It was straightforward. So why buy Fitbit for more if it does less? 

[JohnnyRow]

Do you leave the Fitbit app running in the background on your phone, rather than completely closing it?  It needs that to sync.