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Badges are not recorded

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-09-2016 12:36

‎04-09-2016 12:36

I am not getting alerts reporting my bagels earned!😞
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‎04-10-2016 05:13

‎04-10-2016 05:13

A warm welcome to the Community @Bobbielu13. If you are not receiving your badges, I recommend making sure that you are not manually logging an activity like run or walk, since manually logging these activities can cause a discrepancy in your information. If you are not manually logging these activities, please feel free to contact our Support Team, they have the proper tools to see your recorded activity. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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