help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Barcode app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-21-2018 11:59

‎08-21-2018 11:59

I down loaded the barcode app today but when I go into settings to create a barcode, all I am getting is a blank white screen.... I am using a iPhone for this app.

is there a known issue or am I doing something wrong here?

Best Answer
0 Votes
1 REPLY 1

‎08-22-2018 04:48

‎08-22-2018 04:48

Hello @Cjohns238, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Tell me, did you download a Fitbit related app to create barcodes? Are you having trouble with the barcode scanner for food in the Fitbit app? We currently have only one official Fitbit app and it does not create barcodes so I would like to get more information about your issue (including screenshots) so I can check this further. 

 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes