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Battery percentage on Charge 4 and app continually reads 72%

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‎07-18-2020 12:22 - last edited on ‎07-19-2020 12:58 by

‎07-18-2020 12:22 - last edited on ‎07-19-2020 12:58 by

On my watch and iphone app, the battery % continually reads 72%, despite charging it.  This has been going on for 5 days.  Any suggestions?  Thanks!! 

 

 

Moderator edit: subject for clarity and format

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‎07-19-2020 12:57 - edited ‎07-19-2020 12:59

‎07-19-2020 12:57 - edited ‎07-19-2020 12:59

Welcome to the Fitbit Community, @Frankie1224.

 

I appreciate your participation in the Forums and sharing that the battery percentage continually reads 72% on your Charge 4 and iPhone app despite charging your device. I appreciate the additional details and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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