help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze and Ionic mixing data in my accounts.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-11-2018 10:48 - last edited on ‎04-12-2018 08:45 by Moderator Alum

‎04-11-2018 10:48 - last edited on ‎04-12-2018 08:45 by Moderator Alum

how do I stop both devices from combining data, I have two different emails but still combines.

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

‎04-11-2018 15:55

‎04-11-2018 15:55

I cannot recreate your issue but check the device list on each account and make sure only one tracker is listed on each account.  If both are listed, delete the one you don't want on that account.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

Best Answer