Blaze keeps displaying "Notifications-Off/On"

[jpkc97]

My Blaze keeps repeatedly vibrating and popping up the "Notifications-Off/On" screen which drains the battery.

I've tried restarting and removing/adding it to my iPhone. Any ideas?

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @jpkc97. Welcome to the Community Forums.

Thanks for letting me know about the notification displayed on your Blaze, as well for the steps that you've tried prior posting. Just to confirm does this happen after getting any notification (call, messages or app)? Do you remember since when this started to happen?

Although you've tried troubleshooting it, please give a try to the following:

1. Remove the Blaze from the Bluetooth settings.
2. Reboot your phone and restart your Blaze one more time.
3. Set up the notifications one more time.

Let me know how it goes.

[jpkc97]

Hi, thanks for replying. This started a couple of weeks ago, before I updated my phone to IOS 13. I just followed your steps and am already receiving the random notification pop ups. Please advise.

[jpkc97]

FYI I removed that device from my app today since it completely drained the
battery last night. I added an older model that I have which I replaced due
to a cracked screen. So far it has worked fine and not given me the
notification popup once. Therefore I'm sure it's the device with the issue.

--
Thanks,
<><

Moderator edit: removed personal information

[LizzyFitbit]

Hi @jpkc97. It's great to see you here again.

You're welcome, and thanks to you for sharing more details about this situation. You did a good job with the troubleshooting steps posted above. It's seems odd that you're getting this issue on the replacement Blaze and since we've exhausted our steps, I've requested a case on your behalf so our Support team can give you a hand. Keep an eye on your inbox.

Hope to see you around more often.

[jpkc97]

Thanks for replying and escalating my issue to the support team.

BTW I am NOT getting the issue on the replacement Blaze.

[LizzyFitbit]

Hi @jpkc97. Welcome back!

You're welcome and thanks for the clarification. I'm sure our team will continue working on this with you and provide you with assistance. In case you have some spare time, I’d like to invite you to visit our Discussion Board where you will find great tips and encouragement from other members and if there's anything else I can do for you, feel free to let me know.

See you around!