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Blaze text Notifications with iPhone 4

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‎02-20-2017 21:09 - last edited on ‎02-22-2017 07:19 by Moderator Alum

‎02-20-2017 21:09 - last edited on ‎02-22-2017 07:19 by Moderator Alum

Hi i got a brand new fitbit blaze today and i can not seem to get the notifications working I have a ios 8 Iphone 4

 

Moderator Edit: Clarified Subject.

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‎02-21-2017 00:15

‎02-21-2017 00:15

There are a few steps to getting notifications set up. There is a guide to the process here:

 

https://help.fitbit.com/articles/en_US/Help_article/1979/

Best Answer

‎02-22-2017 07:27

In response to SteveH

‎02-22-2017 07:27

Hello @codes5033, have a warm welcome to the Fitbit Community!, It's always a pleasure to see you @SteveH! Smiley Happy

 

@codes5033, are you using an iPhone 4 or 4S? At the moment, Fitbit trackers are only able to sync and receive notifications from the iPhone 4S with iOS 8 or newer. If you have an iPhone 4, it might be possible this is the reason you're not able to receive them. 

 

However, if you have an iPhone 4S, please go to the Bluetooth settings on your phone, check if Blaze is on the list of paired devices; if it is, tap on it and select Forget this Device. Restart your phone and open the Fitbit app afterwards. Tap on Account > Blaze > Notifications and enable them once again. Additionally, please make sure Notifications are ON in your Blaze by pressing down the Action (upper right) button for 2 seconds, a menu will appear and you'll be able to verify if Notifications are ON or OFF.

 

I hope this can be helpful, give it a try and keep me posted! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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