03-26-2017
04:24
- last edited on
03-27-2017
08:24
by
MarcoGFitbit
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03-26-2017
04:24
- last edited on
03-27-2017
08:24
by
MarcoGFitbit
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I have just bought a blaze today and going through the setup and it just can't find the watch, I have followed the steps but can only do so much as this is the first time set up so can't click to update firmware
Moderator Edit: Clarified Subject.

03-27-2017 08:24
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03-27-2017 08:24
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Hello @Watmuff85, thanks for joining us, it's great to have you on board!
If your Blaze is not setting up correctly on your account I would like to suggest the following:
- Restart your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.
- Restart your phone.
- Plug in your tracker and make sure it's charging.
- Set up your Blaze as a new device:
- Open the Fitbit app and tap on the Account tab at the bottom of the screen, then tap on "Set up a New Device"
- Choose your tracker and follow the onscreen instructions to continue
- When the app asks you to replace your current tracker, please replace it and continue with the process.
I hope this can be helpful, give it a try and keep me posted in case you need anything else!

