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Bluetooth error 18 on iOS.

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I haven’t used my Fitbit for a couple of years so I wanted to start using it and i get the fbbluetooth Do-main error18. I have an iPhone 6s. Is there something I can do or is this the end for my Fitbit? 

 

Moderator Edit: Clarified Subject.

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Hello @96cda, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this situation to my attention. At this moment I would like to ask you to go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select "Forget this Device", then restart your phone. After that, open the Fitbit app and try to sync your tracker again.

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Hello @96cda, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this situation to my attention. At this moment I would like to ask you to go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select "Forget this Device", then restart your phone. After that, open the Fitbit app and try to sync your tracker again.

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Thank you for your help. This has helped and my Fitbit is up and running!

Sent from my iPhone
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Hello @96cda, I hope you're doing well, thanks for taking the time to reply, I'm very glad my instructions helped you and that your Fitbit device is up and running! Smiley Happy

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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