help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth on luxe

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-17-2022 12:19

‎02-17-2022 12:19

Bluetooth is absolutely shocking on this device no matter what I do it won’t connect very very very annoyed!!!!!!!!!

Best Answer
0 Votes
7 REPLIES 7

‎02-17-2022 12:25

‎02-17-2022 12:25

Hi @Ddb2022  iOS or Android?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎02-17-2022 12:30

In response to Odyssey13

‎02-17-2022 12:30

Hi it’s iOS

Best Answer
0 Votes

‎02-17-2022 12:34

In response to Ddb2022

‎02-17-2022 12:34

@Odyssey13 

Best Answer
0 Votes

‎02-17-2022 12:52

‎02-17-2022 12:52

Terrible device Bluetooth doesn’t even work hopefully I can get a refund.

Best Answer
0 Votes

‎02-17-2022 13:07

In response to Ddb2022

‎02-17-2022 13:07

Your posts were merged and moved into the iOS area. You can find more information in this article - click to go there. You need a minimum of iOS 13 and the bluetooth is used, but the device actually pairs to the email address you used to set up. As for a refund, where did you purchase it? Each retailer has a specific time frame in which to return for a refund.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎02-17-2022 13:27

In response to Odyssey13

‎02-17-2022 13:27

I have iOS 15 I’ve verified via email no matter what I do the device will not sync to my phone I got new Bluetooth earphones today they work just fine I’ve never had any problems with Bluetooth until this device 

 

I bought it from very I’ll ring them tomorrow luckily I took insurance out too

Best Answer
0 Votes

‎02-17-2022 15:47

In response to Ddb2022

‎02-17-2022 15:47

Customer support might have some suggestions. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer