01-20-2017 04:26
01-20-2017 04:26
Hi, i don't know if this is the right forum as it's to do with the app but hoping someone can point me in the right direction!!
whenever I set my calorie goal in the nutrition/body setting it simply will not save the data! It's driving me mad to the point of giving up and putting the Fitbit away as it was this ability to track this that was one of the main reasons I wanted one!
Many thanks in advance
01-23-2017 07:00
01-23-2017 07:00
Hello @Kimberscam, it's great to see you around, I hope you're doing well.
If your calorie goal is not being saved, it's possible the information is not syncing correctly with the server. Let's try to refresh the information by forceclosing the app. To forceclose it double-tap on the home button and swipe up the app. Open the app again and try to change your calorie goal again.
If this doesn't seem to work, please try changing it on the online Dashboard. Go to the Fitbit website and log in. Once in the Dashboard:
- Hover the mouse on the Today tile and wait for the gear icon to appear on the bottom, then click on it.
- Then, you'll be able to see the Daily Goals, modify the calorie one and click on Done to save your changes.
I hope this can be helpful, give it a try and keep me posted in case you need anything else!