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Calories missing

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‎10-12-2023 13:04

‎10-12-2023 13:04

My Charge5 is not counting calories correctly. Today I burnt 1200 kcal and according to Fitbit just 300..

I already switched off the device, switched off bluetooth and reconnecting it, restarted, deleted and downloaded again the app…

don’t know what to do. 

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