07-19-2017
13:54
- last edited on
07-20-2017
06:29
by
MarcoGFitbit
07-19-2017
13:54
- last edited on
07-20-2017
06:29
by
MarcoGFitbit
Hey my iPhones been stolen and I want to log out of all my devices to make sure they don't access any information. Does anyone know how to do this if I don't have the device to press log out?
Thanks
Moderator Edit: Clarified Subject.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Zoeyh, have a warm welcome to the Ftibit Community, it's great to have you on board. ![]()
First of all I'm sorry to know your devices were stolen; At this moment, it's not possible to log out remotely from a device, every log out has to be done manually.
I sincerely apologize from the inconveniences this situation has caused you, thank you for your understanding. In case you need anything else, please feel free to reply.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Zoeyh, I hope you're having a great day, thanks for taking the time to reply. ![]()
I understand how important it is for you and many people to be able to log out remotely from your account. At this moment, in order to get the attention from our development team I would like to suggest you to submit your insight as a suggested feature. That way, members of the community can vote for it and add their comments.
I hope this can be helpful, if there's anything else I can help you with, please don't hesitate to reply.
Best AnswerDiabolical fit bit!! You can't just shrug off this basic functionality that is necessary for data protection. Terrible company!!!!!!! I will never be interested in giving you my money. For some context: I was attempting to solve this issue for a friend.