Can't access free meditation etc on the app

[Wwoo22]

I can’t access any of the free meditations etc on the app 

it’s been like this for 4 days 

anyone else got same issue 

Moderator edit: subject for clarity

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Wwoo22.

I am sorry to hear you can’t access any of the free meditations on the app. Thanks for trying to resolve this and I am here to help. I recommend doing the following:

1. Log out from the Fitbit app.
2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
3. Force quit the Fitbit app.
4. Reboot your phone.
5. Open the Fitbit app and log back in to your account.

Let me know how it goes, I'll be around. 

[Wwoo22]

Yes all working now thanks 

[LiliyaFitbit]

Hi @Wwoo22, thank you for your reply. 

I am glad to hear the issue is resolved now. Thank you for posting the update here. I appreciate your time and feedback. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Keep on visiting the forums. Happy stepping!

[Eicats70]

Me as well

[LiliyaFitbit]

Welcome to the Fitbit Community, @Eicats70.

Thank you for joining the thread. If you're experiencing the same issue with the app, I recommend following the steps from this post. If the issue persists, you can try uninstalling and reinstalling the app. 

Keep me posted on the outcome.