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Can't add friends after switching from Android to iPhone 7

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‎06-23-2021 08:23 - last edited on ‎06-24-2021 11:08 by

‎06-23-2021 08:23 - last edited on ‎06-24-2021 11:08 by

I recently switched from an Android to and IPHONE, I am having trouble adding friends

 

 

 

Moderator edit: subject for clarity 

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‎06-24-2021 11:05 - edited ‎06-24-2021 11:07

‎06-24-2021 11:05 - edited ‎06-24-2021 11:07

Welcome to the Fitbit Community, @paulamartin54.

 

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team and that they were able to help you. Thank you for your time and efforts. You can find more information about adding friends in How do I connect with friends on Fitbit? 

 

Additionally, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?

 

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-24-2021 19:16

In response to LiliyaFitbit

‎06-24-2021 19:16

They were not able to help.i still cannot add my friends
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