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Can't add friends

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‎04-02-2016 08:38

‎04-02-2016 08:38

A friend sent me a request to add them but when I click to accept nothing shows up. Anyone know how to fix this ?
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‎04-02-2016 11:16

‎04-02-2016 11:16

Hi @Elizaore

 

Moved this thread from the Flex to the iOS section to increase the chance of getting a solution.


Wishing a wonderful weekend

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‎04-03-2016 13:33

In response to SunsetRunner

‎04-03-2016 13:33

@Elizaore If you've accepted a friend request, you should see your friend show up on your 7-day friend rankings and be able to send messages and participate in Challenges with each other.

If this is not the case for some reason, I'd recommend double checking both your privacy settings and that you've both selected "Show Me" for the Friend Rankings Section in your Personal Information.

Click here for a more in-depth look of how friends work on Fitbit.

Derrick | Retired Moderator, Fitbit
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