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Can’t clear notification number

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‎06-03-2021 03:43

‎06-03-2021 03:43

The notification number above my app says I have 100 notifications even though I read and deleted all notifications from within the app. It’s driving me nuts trying to figure out how to clear this number. Please help

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1 BEST ANSWER

Accepted Solutions

‎06-03-2021 06:28

‎06-03-2021 06:28

Hello @Toymaker and welcome to the Help forum.  From what some other users describe, this seems to be related to an iOS, not a Fitbit update.  That badge number disappeared when old notifications were deleted.  Some users have had the same experience as you and the badge didn't disappear. Please try the following.  On your iPhone settings, go to Notifications > scroll down to Fitbit > toggle Badges to Off.

 

It looks like the iOS update toggled badge notification to "On" for every app that I allowed notifications.  I use the FedEx delivery manager app a lot.  It had badges turned on after my update, but I never got them before.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
3 REPLIES 3

‎06-03-2021 06:28

‎06-03-2021 06:28

Hello @Toymaker and welcome to the Help forum.  From what some other users describe, this seems to be related to an iOS, not a Fitbit update.  That badge number disappeared when old notifications were deleted.  Some users have had the same experience as you and the badge didn't disappear. Please try the following.  On your iPhone settings, go to Notifications > scroll down to Fitbit > toggle Badges to Off.

 

It looks like the iOS update toggled badge notification to "On" for every app that I allowed notifications.  I use the FedEx delivery manager app a lot.  It had badges turned on after my update, but I never got them before.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-03-2021 07:57

In response to LZeeW

‎06-03-2021 07:57

Thanks, that did the trick!

Best Answer

‎06-04-2021 18:16

‎06-04-2021 18:16

It worked.  Finally. Thank u

Best Answer