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Can't connect with Bluetooth using my iPhone

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‎12-21-2016 09:23 - last edited on ‎03-04-2020 10:50 by Fitbit Moderator

‎12-21-2016 09:23 - last edited on ‎03-04-2020 10:50 by Fitbit Moderator

Can't connect with Bluetooth using my iPhone 

 

 

Moderator edit: updated subject for clarity. 

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‎12-23-2016 19:33

‎12-23-2016 19:33

Welcome to the Fitbit Community @Dnelson. It's great to have you here. If you are having syncing issues please follow @DerrickS's instructions to get them resolved.

 

Whether you are experiencing a different type of trouble, please provide me with more information to address it better.

 

Thanks for stopping by, see you around. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

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View best answer in original post

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2 REPLIES 2

‎12-23-2016 19:33

‎12-23-2016 19:33

Welcome to the Fitbit Community @Dnelson. It's great to have you here. If you are having syncing issues please follow @DerrickS's instructions to get them resolved.

 

Whether you are experiencing a different type of trouble, please provide me with more information to address it better.

 

Thanks for stopping by, see you around. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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‎05-01-2017 22:16

In response to EdsonFitbit

‎05-01-2017 22:16

I have followed all the instructions for Bluetooth problems and still have trouble. I have encountered this with 3 devices. A flex, an Alta and an Alta hr. The later 2 are brand new and I don't see how they all could be bad. It is really frustrating to go through all the troubleshooting steps every day to get it to work. Is there a problem with the app? It seems I have to force stop and start to get the connection to work. I love the device but I hate this problem. Please enlighten me.

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