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Can't connect

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I've attempted to connect my flex to my phone for a week. It will spend 10 minutes searching. Both are charged, no other fitbits are in the house. Phone has been turned off and on sand with Bluetooth.
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Welcome to the Community @Bcomp! You should give a try to these syncing troubleshoots. Make sure that there isn't another bluetooth device that may be creating interference during the process. Setting  up your tracker as a new device may also help you to bring it back to sync as usual. Also, make sure that your mobile device is running the latest version of the Fitbit app for iOs.

 

Hope this helps. Let me know the outcome.

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