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Can't download the Fitbit app on my iPhone 6

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-31-2021 18:23 - last edited on ‎09-10-2021 18:37 by Fitbit Moderator

‎08-31-2021 18:23 - last edited on ‎09-10-2021 18:37 by Fitbit Moderator

Hello, 

i am hoping someone will be able to assist me. I am new to Fitbit and have just bought my first one (inspire 2). I have an IPhone 6 but am not able to download the Fitbit app as I am not able to get the latest ISO 13 update.

Does anyone know a loophole? I was so excited to start this journey and am now disappointed. Surely I don’t have to buy a new phone just to use my Fitbit!?

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎08-31-2021 19:17

‎08-31-2021 19:17

Hi @Mclaforce  there is no loophole. If you have a friend or family member who could set you up and let you sync to their phone, you could then see your progress on the website. The iOS must be 13 or higher to download the app and without the app, there is no connecting the Fitbit to the phone, which is required to upload the data to the Fitbit servers. Would you happen to have a iPad that is 13 or higher?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-01-2021 03:06

In response to Odyssey13

‎09-01-2021 03:06

@Mclaforce   There is a different reason why you should consider replacing your phone.  The iPhone 6 is no longer supported by Apple.  You won't get any security updates.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer