06-11-2020 06:02
06-11-2020 06:02
I had to delete the app when it wouldn't open. When I went into the Apple Store to try to download a new copy, it isn't there. Can anyone help? Thanks.
06-11-2020 08:04
06-11-2020 08:04
Hi @MikeLEly and welcome to the forum! Which iPhone do you have? And which iOS are you currently at? Is it at Apple iOS 12.2 or higher, which is required? Please let me know and I’ll try to guide you from there.
06-16-2020 09:44 - edited 06-23-2020 07:12
06-16-2020 09:44 - edited 06-23-2020 07:12
@MikeLEly if, on your phone, you go to https://www.fitbit.com/setup you should see a link that takes you to the fitbit app in the app store.
06-16-2020 10:51
06-16-2020 10:51
I'm having the same issue. I tried the link https://www.fitbit.com/setup and it pops up a 404 error saying that that "That page is following a different trail" Is there another location to download the app?
06-17-2020 06:24
06-17-2020 06:24
Try to follow this link: https://apps.apple.com/us/app/fitbit-health-fitness/id462638897 . It should take you directly to the Fitbit app in the Apple Store.