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Can't find the Fitbit app on my iPhone

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‎04-09-2021 01:08 - last edited on ‎04-09-2021 04:19 by Fitbit Moderator

‎04-09-2021 01:08 - last edited on ‎04-09-2021 04:19 by Fitbit Moderator

Have just upgraded to Versa 3. called support as was not showing my active minutes. Could see on phone but not through app on phone. They told me to delete the app and reinstall which i have but the app is not showing anywhere on my iphone. Can anyone help please

 

 

Moderator Edit: Clarified subject

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‎04-09-2021 04:23 - edited ‎10-10-2023 12:35

‎04-09-2021 04:23 - edited ‎10-10-2023 12:35

@nesralnrsral It's good to see you around the Community Forums! 

I've seen our Support Team has shared with you a reference number in case you would need further assistance, please feel free to contact them back so they can address this issue.

By the way, I've moved your post to the iOS App board for organization purposes.

Maria | Community Moderator, Fitbit


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