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Can't find the Fitbit app on my phone

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‎01-12-2022 12:36 - last edited on ‎01-14-2022 03:03 by Fitbit Moderator

‎01-12-2022 12:36 - last edited on ‎01-14-2022 03:03 by Fitbit Moderator

I have a new FitBit Charge 4 and cannot find the app using my phone to enable me to download it.  The only thing it offers is the Aria Air - which I don't have, and believe is a set of scales?

 

I've spent sometime going through various screens but don't know where to go from here.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎01-12-2022 14:21

‎01-12-2022 14:21

Which phone so you have, @JessicaJBr ?

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‎01-12-2022 16:04

‎01-12-2022 16:04

Jessica,

In the Apple App Store it’s called:Fitbit: Health & Fitness, I don’t have an `android device.

 

johnerz

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0 Votes

‎01-12-2022 16:18

‎01-12-2022 16:18


Here are set up instructions that also provide help in downloading the correct app, @JessicaJBr . Hope they help. 

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