07-12-2015 20:02
07-12-2015 20:02
Answered! Go to the Best Answer.
12-25-2017 14:33
12-25-2017 14:33
12-27-2017 03:46
12-27-2017 03:46
Does the IPad mini have to be the cellular model? We tried syncing my daughter’s Alta to her with the Fitbit app on her iPad mini, and we couldn’t get it to work. After investigating a bit more, the app said the iPad needed to be a “cellular model.”
12-27-2017 05:51
12-27-2017 05:51
Hi
i just uninstalled the Fibit App and reinstalled it then most of the time and it would sync again. Goodluck
12-27-2017 06:09
12-27-2017 06:09
01-30-2018 04:20
01-30-2018 04:20
It’s now 2018. It’s not the best sales pitch for Fitbit when I show my friends your app who have other watches.
02-10-2018 07:23
02-10-2018 07:23
The iPad does not need to be cellular. You do need the iPhone app (earlier posts explain how to download that to your iPad). Then you need to pair the Fitbit with the bluetooth on the iPad (open the settings>bluetooth on the iPad to do this). Before you try to pair it on the iPad, make sure the Fitbit isn’t paired to the bluetooth on another device (such as a phone). If it is already paired on another device (such as a phone) you can go into that device’s bluetooth settings and click on “forget this device.” Then you can pair the Fitbit with the iPad.
02-10-2018 07:26
02-10-2018 07:26
Turning off the bluetooth does work. But when you turn the bluetooth back on, it will remember the Fitbit and will try to pair with it again. If you want your main device to be the iPad, consider deleting the Fitbit app from your phone and/or use “forget this device” in the bluetooth settings on the phone.
02-24-2018 11:37
02-24-2018 11:37
Hello everyone, I hope you're having a great day!
I understand some of you are having trouble syncing your trackers with the iPad app. I would like to thank @Bartleby18 for his latest posts as his explanation is very accurate. Please note that if you are syncing on 2 devices (iPhone and iPad), and receiving Notifications from one of those two, your tracker has already established a Bluetooth link between that specific device and your Fitbit tracker, which you can verify by going to the Bluetooth settings on that device and will make difficult for the other device to sync correctly.
As @Bartleby18 mentioned, when you "forget this device", the connection with the other mobile device will improve but take in consideration that you will no longer receive Notifications.
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.
04-06-2018 16:22
04-06-2018 16:22
Can you please send a link cant find the app anywhere for my ipad mini
04-09-2018 04:53
04-09-2018 04:53
Hello @SunsetRunner, I hope you're doing well, thanks for joining the conversation.
Thanks for your participation in the forums. First of all, I would like to ask you to check if your iPad is listed as a compatible device in order to download the app. If it is, go to the App Store and check on the top left where it says "iPad Only", click on it and you will be able to see the option "iPhone Only". Once you click on it and search for Fitbit, the first result will be the Fitbit app.
I hope this can be helpful, give it a try and let me know the outcome!
04-16-2018 15:57
04-16-2018 15:57
So when is Fitbit for iPad happening? And I mean natively, not having to hold the iPad in portrait and looking at the text in massive fonts!
05-09-2018 10:22
05-09-2018 10:22
all good but it was top left hand side
Thanks it worked
05-09-2018 15:53
05-09-2018 15:53
Thank you so much! Worked great. I had it on my phone but couldn’t get it on iPad.
05-09-2018 19:20
05-09-2018 19:20
Awesome! I'm so happy to hear that!
05-10-2018 02:03
05-10-2018 02:03
This still doesn't answer the question of why there isn't a native app to take advantage of the screen size and rotation.
06-21-2018 08:11
06-21-2018 08:11
Thank you so much. Worked like a charm!
08-09-2018 04:12
08-09-2018 04:12
Agreed... Seems very odd to me that the app is not able to take advantage of the screen size and rotation features of the iPad. It’s ad-hoc, at best.
09-06-2018 07:53
09-06-2018 07:53
Solution works perfectly. Thank you
09-06-2018 11:09
09-06-2018 11:09
12-18-2018 13:26
12-18-2018 13:26
when i went to my ipad i couldnt find thr fitbit app. i also tried to filter it to phone only but then nothing popped up. plz help me