help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't find the step counter

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-08-2017 14:15

‎01-08-2017 14:15

IMG_0167.PNG

 

 

IMG_0168.PNG

 

How do I find where the step counter is? I've tried everything but I can't find it. 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-08-2017 14:47

‎01-08-2017 14:47

@kyrahatfield32  Are you sure the tracker is still set up on your account?  If you go to the "Account" tab, do you see your tracker?  If not, you need to set up the tracker again.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎01-08-2017 14:47

‎01-08-2017 14:47

@kyrahatfield32  Are you sure the tracker is still set up on your account?  If you go to the "Account" tab, do you see your tracker?  If not, you need to set up the tracker again.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

Best Answer
0 Votes

‎01-08-2017 15:56

In response to Kmransom123

‎01-08-2017 15:56

Thank you so much!!

Best Answer
0 Votes

‎01-08-2017 16:00

In response to kyrahatfield32

‎01-08-2017 16:00

Glad you got it worked out @kyrahatfield32! Smiley Happy

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

Best Answer
0 Votes