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Can't get my steps to come up on dashboard

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‎02-04-2016 06:03

‎02-04-2016 06:03

What could I do to get my seps on my dashboard on iOS update 2.18
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‎02-04-2016 06:13

‎02-04-2016 06:13

Hi @Litletree

 

Feel free to check out the Fitbit Article:

 

URL: My tracker is not syncing with the Fitbit app for iOS

 

Hope it helps

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‎02-06-2016 03:42

‎02-06-2016 03:42

Hi there @Litletree how are you? Welcome to our Community! Man TongueI noticed my friend  @SunsetRunner  provided you with a great suggestion to help you resolve your issue. Did it worked? If it didn't let please let me know first if you're not seeing your steps tile on your Fitbit iOS App or if your steps tile is showing 0 steps? Also, I'd like to know if your tracker was successfully paired to your account by doing the following:

 

1. Go to your Fitbit iOS App Dashboard.

2. On your "Account" section you should see a tile with the name of your tracker on it.

 

Please let me know if you see this tile because maybe you're not seeing your steps since your tracker was not paired successfully. 

 

Let me know how it goes! Cat Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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