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Can't log exercise, water and food in the app

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‎03-19-2021 16:18 - last edited on ‎03-21-2021 14:21 by

‎03-19-2021 16:18 - last edited on ‎03-21-2021 14:21 by

Is anyone else having issues with the Fitbit app on iPhone’s? Mine won’t let me log my exercise, water and food. Very frustrating. It worked yesterday. Stop working today.

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎03-21-2021 14:21

‎03-21-2021 14:21

It’s good to see you in the community, @Gators.

 

Thanks for the details shared in your post. I am sorry to hear about the frustration this situation has caused. I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Reboot your phone.
  4. Open the Fitbit app and log back in to your account.
  5. If the issue persists, uninstall and reinstall the Fitbit app. 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-23-2021 16:20 - last edited on ‎03-24-2021 14:38 by

In response to LiliyaFitbit

‎03-23-2021 16:20 - last edited on ‎03-24-2021 14:38 by

Yes it does. Thank you for getting back to me.

 

 

Moderator edit: format

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‎03-24-2021 14:42

In response to Gators

‎03-24-2021 14:42

Thank you for your reply, @Gators.

 

I am glad to hear the issue with the app seems to be resolved. Thank you for your time and feedback. Regarding the issue with your watch, I've moved your post to the Sense board so you can have more chances to receive help from the Community, and to keep our forums organized. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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