Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't log food or water in app

Replies are disabled for this topic. Start a new one or visit our Help Center.

Unable to log food or water in App.  Using Fitbit Inspire HR and IPhone 11.  

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
3 REPLIES 3

Like you mentioned. @Flab2Fit you log food through the app and not your tracker. 

What phone is the app on and what error do you receive? 

Best Answer

The App is on IPhone 11.  A friend having same issue told me to log off App, turn off blue tooth and shut down phone for a few minutes.  This actually works when I turn the phone and blue tooth back on, then log back in to the App.  It’s frustrating that I have to do this every day.  Should be a better fix.  

Best Answer
0 Votes

You should not have to do this every day @Flab2Fit 

Try first turning Bluetooth Off/On. 

Then try clearing the apps cache, this is what logging out and in does. 

Best Answer
0 Votes