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Can't log into my fitbit app

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My app and fitbit charge worked fine untill a month ago
Then i had trouble with the charge not syncing so i reset it and its still didn't sync, so I reinstalled my app
Now the app wpnt let me log back in
It says wrong password combination even though the same id and password lets me log in on the website!
I tweeted about this they redirected me here!
Honestly fed up
This is so irritating
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2 REPLIES 2

Hi @Drakhi

 

Have moved this thread from the Charge to the iOS App section to increase the chance of getting a solution.

 

Your post will get more attention here.

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It's nice to see our Community is growing @Drakhi! Welcome! Robot HappyI noticed @SunsetRunner helped you in moving your post to the correct board, you're awesome! I'd like you to make sure you're entering your correct password and that your Internet connection is working correctly. If that doesn't work, contact our Customer Support team and let them know about this so they can provide you with a good solution for this.

 

Let me know how it goes! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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