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Can't log my swimming exercise

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‎08-14-2021 08:02 - last edited on ‎08-15-2021 15:35 by

‎08-14-2021 08:02 - last edited on ‎08-15-2021 15:35 by

So I was swimming the other day and went to log it into my Fitbit (manually) but the workouts except (walk, outdoor bike, run, spinning and sport) didn’t show up even when I searched for it…

 

 

Moderator edit: subject for clarity 

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‎08-15-2021 15:34

‎08-15-2021 15:34

Welcome to the Fitbit Community, @Sofieops.

 

Thanks for the details shared in your post. I recommend doing the following:

 

  1. Log out from the Fitbit app.

  2. Force quit the app and check if it is updated to the latest version by following these steps.

  3. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
  4. Reboot your phone.
  5. Open the Fitbit app and log back into your account.
  6. Try to manually log your activity: How do I manually log exercises in the Fitbit app?

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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